Generator Maintenance And Warranty Service Serving East Texas

Supporting homeowners after the purchase of a Generac Or KOHLER® generator is an important part of providing a gracious living experience for anyone who meets our products.

  • P&L Generators has factory-certified KOHLER & Generac service technicians on staff
  • We follow Kohler's & Generac's recommended maintenance schedule and file and maintain all warranty claims with Kohler or Generac
  • We recommend annual scheduled maintenance for peace of mind
  • Maintenance-plan customers receive priority service during outages
  • We are not satisfied until the customer is happy with their standby generator.

Troubleshooting Your Generator

There are a couple of questions you may want to ask yourself before calling so that we can best assist you.

  • Did it perform its last scheduled weekly cycle?

    If you don't know this and are worried about the generator starting, check the display; it should tell you whether the unit is ready to go, in standby mode, or if there is an error.

  • Is there an error code or issued displayed on the unit?

    The majority of devices can show some kind of trouble code. Depending on the make and model of the generator, these messages can vary in detail and could be as simple as a code "22" or as detailed as "Low Oil Shutdown". In either case, we can help you more effectively to handle the issue.

  • Do you have adequate fuel supply?

    Make sure you have a sufficient quantity of fuel for the generator. Does your car have enough gas to travel far? Check the levels in your propane tanks, make sure you have enough diesel fuel on hand, and don't bother with natural gas.

  • Is it free and clear of snow & debris?

    The generator needs appropriate airflow in order to operate well. The inevitable snow drifts are the most frequent problem in the winter. Make sure to remove any snow that can obstruct the unit's ability to breathe properly. Even occasional unpruned landscaping or fall leaf buildup could contribute to inadequate ventilation during non-winter months.

The aforementioned illustrations do not aim to cover all potential scenarios. In order for us to help you more effectively in solving the problem, it is very crucial for you to gather as much information as you can about the circumstance. It is crucial that you call us as soon as you can if you have any problems so that we can handle them quickly.

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Contact our Team Today For A Free Estimate: 936-554-5012